Baby Stainless Steel Feeding set as Gift Box

SHIPPING

Normal shipping time

• We ship for free in the US with an average time of 3-7 days. Sometimes due to high demand, we will ship directly from warehouse abroad, the time will be 10-23 days.
• Orders outside the US free shipping usually take 12-30 days
• Free Worldwide Shipping on all orders (STANDARD SHIPPING)
• Customers may opt for EXPRESS SHIPPING - 5 to 10 BUSINESS DAYS at $10.00 delivery charge

100% MONEY BACK GUARANTEE

Did your item arrive damaged, different or not working? If so you are protected and can make a claim, the procedure is outlined below.

• Within 3days of receiving the product contact us with a photo or video explaining the issue and whether you want a refund or replacement.
• We will review the claim and contact you if we need more information.
• If Approved, we will refund or resend the item, you may also be asked to return the product.

Will I need to send the item back to BabeMome

• Only high-value products need to be returned. High value is determined by our service team and is usually an item around $65 or more. If it is not high value then you do not need to return it and can keep the faulty product.
• If we ask you to return the product we will discuss with you the most cost-effective way to return ship it to us and give you full instructions including our address. You will receive your full/partial refund once we have received and checked the product.

HOW CAN I CANCEL MY ORDER?

• The time for you to request a refund is 24 hours from the time you purchase.
• Buyers are not allowed to cancel their purchases after the orders are placed or shipped. Unless specific reason.
• NOTE: We do not accept reason such as.. ("I've bought the wrong item"), ("I've found it cheaper elsewhere"), ("I've changed my mind and decided not to get this"), ("I wanted to give as a gift but I've found out my friend actually already gotten one"), ("I've bought this by accident") or other similar reasons.

WHAT IS THE REFUND FEE?

• Because the systems always charge the seller to refund the customer. And customers, whether buying or not buying a store, lose money. Therefore, there is a small fee charged by the customer in order for the store to reimburse the customer.
• 4$ for orders under 15$
  7$ for orders from 16$ to 30$
  15$ for orders from 31$ to 60$
  27$ for orders from 61$ to 200$
  45$ for orders from 201$
  Thanks.
• The usual refund period is 1-3 business days. From the moment we activate the refund order. Please.

OUR 30-DAY EXCHANGE OR REFUND GUARANTEE